71bet's Privacy Policy

1 Introduction

71bet is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy and protection of our users' personal information. This privacy policy describes in detail how 71bet collects your personal information, how it is used, with whom it may be shared, and how your information is kept secure.

By using our platform, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

This policy applies only to 71bet's own services. 71bet is not responsible for third-party websites or services.

2 Who This Policy Applies To

This privacy policy applies to all registered members and users of 71bet who visit our website, create an account, play games, or carry out any type of transaction. This policy has been drafted with particular consideration for users based in Bangladesh.

Only individuals aged 21 or older may create an account and use the services on 71bet.

3 Personal Information Collection

71bet may collect the following types of personal information:

• Identity information: Full name, date of birth, national ID number or passport number.
• Contact information: Email address, mobile number, and current address.
• Financial information: Transaction history, mobile banking account details (bKash, Nagad, Rocket, Upay), and bank account information.
• Account information: Username, password (stored in encrypted form), and account preference settings.
• Gaming information: Game history, bet amounts, win/loss records, and time spent on the platform.

4 Automatically Collected Information

When you use the 71bet website or app, some information is collected automatically:

• Device information: Your device type, operating system, browser type and version.
• Network information: IP address and internet connection details.
• Usage information: Which pages were visited, how long was spent on them, and which links were clicked.
• Cookies and tracking tags: Session cookies and preference cookies, used to improve your browsing experience.

5 Purpose of Data Use

71bet uses your information for the following purposes:

• To create, verify, and manage your account.
• To process deposit and withdrawal transactions — including enforcing the rules on minimum deposit ৳200 and minimum withdrawal ৳500.
• To provide gaming services, bonuses, and promotional offers.
• To provide customer support — including operating our 24/7 live chat and email support ([email protected]).
• To prevent fraud, protect accounts, and detect illegal activity.
• To enforce responsible gaming policies and support problem gamblers.
• To improve platform performance and user experience.
• To comply with legal and regulatory obligations.

6 Marketing and Communications

With your consent, 71bet may contact you about new bonus offers, promotional information, and platform updates. You can opt out of marketing communications at any time from your account settings.

However, important service-related communications — such as transaction confirmations, security alerts, and account information — cannot be opted out of, as they are an integral part of your service.

7 Sharing Information with Third Parties

71bet does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared in a limited manner in the following circumstances:

• Payment processors: Transaction information required for bKash, Nagad, Rocket, Upay, and bank transfer services.
• Technology partners: Trusted companies engaged in platform operations, security, and technical support — with whom confidentiality agreements are maintained.
• Game providers: Pragmatic Play, Evolution Gaming, Spribe, JILI, and other game partners — the minimum information necessary to ensure fair play.
• Legal obligations: Information may be disclosed in response to a court order or a lawful request from a legal authority.

Each third party operates under its own privacy policy, and 71bet is not responsible for their practices.

8 International Data Transfers

Our servers and third-party service providers may be located outside Bangladesh. We ensure that any such international transfers keep your information under appropriate data protection rules and that industry-standard security protocols are followed.

9 Technical Security

71bet uses industry-standard technical measures to keep your personal information secure:

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Password hashing: Your password is never stored in plain readable form — only an encrypted hash is stored.
• Firewall protection: Advanced firewalls and intrusion detection systems are in place.
• Regular security audits: Routine system testing is conducted by third-party security specialists.
• Access controls: Only authorised staff can access your information, and their activity is logged.

10 Data Retention Period

71bet retains your personal information for as long as your account is active or as necessary to provide the service. Even after an account is closed, certain information may need to be retained for a set period for legal, accounting, and regulatory reasons.

Once the required period has passed, data is securely deleted or anonymised.

11 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser or device. 71bet uses the following types of cookies:

• Essential cookies: Required to keep your login session active and ensure core functionality — these cannot be disabled.
• Preference cookies: To remember your language preference and personalised settings.
• Analytics cookies: To analyse how the platform is being used and to improve the service.

You can control or delete cookies by changing your browser settings. However, disabling cookies may cause some platform features to not work correctly.

12 Your Rights Regarding Your Information

As a user of 71bet, you have the following rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or outdated information.
• Right to erasure: The right to request deletion of your information in certain circumstances — subject to legal obligations.
• Right to restriction of processing: The right to request that processing of your information be limited in certain cases.
• Right to object: The right to object to your information being used for marketing purposes.
• Right to portability: The right to receive a copy of your information in a structured, machine-readable format.

To exercise these rights, please contact our support team.

13 Account Closure and Data Deletion Requests

If you wish to close your 71bet account and request deletion of your personal information, please contact our customer support team. After verifying your request, we will complete the data deletion process subject to applicable legal obligations.

Note: Any active bonuses or unsettled bets must be settled before an account can be closed.

14 The Role of Data in Responsible Gaming

71bet gives the highest priority to responsible gaming. We can analyse your gaming data to identify patterns of unusual behaviour, which helps prevent problem gambling. In such cases, we may proactively reach out to you.

Information related to setting your gaming limits, self-exclusion, or requesting a break is stored with the utmost confidentiality and is used solely for your protection.

To learn more about responsible gaming, visit our Responsible Gaming page.

15 Protection of Minors' Data

71bet does not knowingly collect or process information from anyone under the age of 21. Age verification is in place at the time of registration. If we become aware that a minor's information has been collected by mistake, the relevant account will be closed immediately and the data deleted.

16 Privacy Policy Update Process

71bet may update this privacy policy from time to time — due to changes in services, legal obligations, or technological developments. For significant changes, we will notify registered users by email.

Continued use of the platform after any changes means you are considered to have accepted the updated policy. We recommend visiting this page regularly to read the latest version.

17 Applicable Law and Jurisdiction

This privacy policy is governed by applicable laws and regulations. Any privacy-related disputes or complaints will first be addressed through discussion with our customer support team.