❓ FAQ
General FAQ about 71bet
Withdrawals, customer support, cricket betting, and playing on mobile — find answers to the most frequently asked questions all in one place.
Thousands of players enjoy cricket betting, slots, and live casino at 71bet every day. We've organized their most frequently asked questions into four sections — withdrawals, customer support, BPL and international match betting, and playing on mobile. Click on any question below for a detailed answer. If you don't find a satisfactory answer, contact us directly via live chat or email.
Frequently Asked Questions
Withdrawals
Withdrawal requests first go through a review by 71bet's security team. This verification process is usually automatic, but in some cases a manual review is required. If your account information is complete and accurate, the pending time is significantly reduced. If it keeps staying pending, let us know via live chat.
After a successful withdrawal request is processed at 71bet, the funds arrive in your bKash, Nagad, Rocket, or Upay wallet within 10 to 45 minutes. The same timeframe applies to bank transfers. Occasional minor delays may occur due to network congestion, but this is rare.
Yes, but the wagering requirement must be met before withdrawing bonus winnings. At 71bet, wagering is calculated at 10 times the bonus amount only. For example, if you receive a ৳1,000 bonus, you need to place ৳10,000 in bets before it becomes withdrawable. Once the requirement is met, you can withdraw normally.
Absolutely. 71bet's payment system is active 24 hours a day, 7 days a week. You can request withdrawals at night, at dawn, or on public holidays, and the funds will arrive within the usual processing time. It doesn't matter whether bKash or Nagad have their own service windows or not.
Yes. For security reasons, 71bet only processes withdrawals to mobile wallets or bank accounts registered in your own name. Sending funds to a third-party account is against our security policy. Make sure to add the correct wallet number to your profile in advance.
The minimum withdrawal amount at 71bet is ৳500. This applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. If your balance is lower than that, play a few more bets to increase your balance, then withdraw.
Customer Support
71bet's customer support team is active 24 hours a day, 7 days a week. Support is available at any time — during Eid holidays, public holidays, or in the middle of the night. There are no specific off-hours according to Bangladesh Standard Time (UTC+6).
71bet offers two support channels. First, live chat — after logging in to the site, open the chat window directly for immediate assistance. Second, email — write to [email protected] for detailed problem resolution. For urgent matters, live chat is the fastest.
Absolutely. 71bet's support team is able to assist in Bengali and English. We prioritize Bengali communication for Bangladeshi players, so don't hesitate because of the language. Ask your question in your mother tongue and you'll get an answer in Bengali.
Having the following information on hand before contacting support will speed up the resolution: your registered email or phone number; a brief description of the issue and when it occurred; any transaction or bet ID if available; a screenshot if possible. This helps the support team verify the issue quickly.
BPL & International Matches
Multiply the decimal odds by the amount you bet to get your total return (including your original stake). Example: a ৳100 bet at odds of 2.50 returns a total of ৳250 — meaning a profit of ৳150. The higher the odds, the lower the chance of winning but the higher the reward. Practicing with examples like Bangladesh vs India makes understanding odds easier.
Yes, live in-play betting is available at 71bet. You can place bets on a running game even after it has started — odds update continuously based on the over-by-over situation. This is especially popular for BPL, IPL, and T20 World Cup matches. In-play betting gives you the chance to make the fastest decisions.
The most popular cricket markets among Bangladeshi players at 71bet are: Match Winner (which team will win); Top Batsman / Top Bowler; Innings Total Runs; Next Wicket Method; and Super Over or Tie Market. These markets are active for both ICC and BPL tournaments.
Yes, 71bet covers betting on both BPL (Bangladesh Premier League) and international matches. ICC tournaments, T20 series, IPL, and various other international cricket events are covered. Bangladesh Tigers matches attract the most interest from local players.
At 71bet, in addition to cricket, betting is available on football, kabaddi, and a few other sports. FIFA World Cup, European leagues, and Asian events are covered regularly. Kabaddi, a popular sport in Bangladesh, is also available in our sports section. Visit the cricket page for more details.
Playing on Mobile
71bet is fully mobile browser-friendly. Without downloading any separate app, you can access the site directly from Chrome, Firefox, or Safari on Android or iOS and enjoy all games and betting features. The page automatically adjusts to fit your mobile screen.
If the page loads slowly, first clear your browser's cache and cookies. In Chrome: Settings → Privacy and Security → Clear Browsing Data. Then restart the browser and access 71bet again. If your internet connection is weak, try switching between Wi-Fi and mobile data.
On Android, open 71bet in Chrome, tap the three-dot menu at the top, and select "Add to Home Screen." On iPhone, tap the Share button in Safari and select "Add to Home Screen." This creates a web shortcut — it works like a bookmark for the full page, and you can access it just as quickly as an app.
71bet runs smoothly on all smartphones and tablets running Android 7.0 or above. On iOS (iPhone/iPad), both Safari and Chrome are supported. It also works fully on Windows or macOS laptops and desktops in any modern browser. On older devices or those with very low RAM, live games may run somewhat slower.
If the connection drops, the current game pauses temporarily. Once the connection is restored, refresh the page — in most cases the game can be continued from where it left off. If a bet was already placed, its result is settled automatically and reflected in your balance. If you're unsure, let us know via live chat.
Still have questions?
If you couldn't find the answer to your question in this FAQ, our support team is ready to help you directly. In Bengali or English, at any time — we're here.
Live Chat Support
Get immediate assistance via live chat 24/7 — in Bengali and English
Email Support
[email protected] — email us for detailed issues